Driving for Uber and Lyft is like no other job because there is no employee orientation, employee handbook, nothing: you’re dropped into the deep end to swim or sink. This isn’t meant to scare new or prospective drivers—everything tends to come naturally. But one overlooked and underemphasized aspect of driving is customer service. How do you as a rideshare driver deliver your passengers the best experience possible? This subject shouldn’t be overlooked; good customer service